No mystery, no fine-print surprises. Here is the whole path from "here's my bill" to money staying in your pocket, including exactly how we get paid.
You send a recent trash or recycling bill — the service agreement too, if you have it. We review the charges, the rates, and the contract terms. This costs nothing and commits you to nothing.
If we find room to save, you get an itemized proposal: which charges we'd challenge, which rates we'd negotiate, and what we expect it to mean for your bill. It separates the trash-company bill reduction from our fee, so you see the savings you'd actually keep. If your account is already priced well, we tell you that instead.
Before we contact your trash company, you give us written authorization to negotiate on your behalf, and we agree on our fee in writing. Nothing is negotiated for you until you've approved it.
We work the account with your current hauler first: billing corrections, fee reductions, better rates on the same service. If a switch would clearly win and your market has options, we present it as a choice — with every cost shown. You approve any change before it happens.
Savings are measured against your starting bill, for the same service. Our fee is a share of the savings we create — the percentage and how long it applies are stated in your agreement before you sign. Your proposal and reports show the bill reduction, our fee, and what you keep, separately. No savings, no fee.
Then the watchdog work starts. We check each monthly invoice against the agreed rates, dispute new fees or unapproved increases with your trash company, and track your renewal dates. Your agreement explains the monitoring period and how invoices reach our team.
"Savings" only means something when the before and after describe the same thing. So when we measure, we keep the comparison honest:
Want to see the arithmetic pattern itself? Our guide to broker fees and savings walks through it with a worked example.